Cookie Policy

1. What are cookies?

Cookies are small text files that a website stores in your browser. Similar technologies, such as your browser's local storage, work in a comparable way. They are used to make websites work, to remember your choices, and to understand how a site is used.

2. How we use them on this site

We keep our use of cookies to a minimum. Anything beyond what is strictly needed to run the site stays switched off until you click Accept on our cookie banner.

• Essential (always on). We store your cookie choice in your browser's local storage under the name helloecom_cookie_consent, so we do not ask you again on every page. It holds only the value "accepted" or "declined" and stays until you clear your browser data.
• Analytics (only with your consent). Tags loaded through Google Tag Manager, such as Google Analytics, help us understand which pages are visited and how people find the site. These typically set cookies such as _ga and _ga_<ID>, which can last up to two years.
• Advertising measurement (only with your consent). Tags such as Google Ads conversion tracking and remarketing help us measure and improve our marketing. These typically set cookies such as _gcl_au, which can last up to 90 days.

The exact analytics and advertising cookies depend on which tags we have active in Google Tag Manager at the time, so the names and lifetimes above are typical examples rather than a fixed list.

3. Your consent and Google Consent Mode

When you first visit, analytics and advertising storage is set to "denied". If you click Accept, we tell Google's tags that you have agreed, and they may then set the cookies described above. If you click Decline, those cookies are not set. Depending on Google's settings, some limited, cookie-free signals may still be sent for basic measurement.

4. Other third-party services

• Google Fonts loads the fonts for this site from Google's servers, so your IP address is sent to Google when a page loads.
• Web3Forms processes the enquiries you submit through our contact form, so the details you type into the form are sent to it.

Please see our Privacy Policy for how we handle personal information.

5. Changing your choice and managing cookies

You can change your choice at any time using Cookie settings here or in the site footer. You can also block or delete cookies through your browser settings. Blocking essential storage may mean the site asks for your cookie choice again on each visit.

6. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows the most recent revision.

7. Contact us

Questions about this policy? Email connect@helloecom.net or use the details on our Contact page.